Our customer reviews

Now, it's not easy getting reviews from customers as people are busy, they forget to do it and emails can get lost in junk. So, we treasure the good ones we do get and always take on-board the comments from the less than 5* ones.

 

We are driven by making a difference in people's lives when it comes to facilitating large value transactions overseas. We play a small (or big depending on how you view it) part in your property journey but try and make a huge statement so that you do not forget us quickly. 

 

Our Trustpilot integration is set so that all the customers we have who either purchase or sell a property abroad, receive a 'review us' email once the transaction has taken place. Practically all the reviews on our Trustpilot page are property related.

 

See for yourself all the reviews about our 5* service here - https://uk.trustpilot.com/review/excelcurrencies.com

 

To prove we are not the ‘new kids on the block’ or a ‘one trick pony’, continue reading below for more specific reviews by people who were likely in similar boats to yours from 2020-2017 when we first started on TrustPilot (you can easily read the more recent 2021 reviews in the above link).

 

“Moving largish sums of money around and relying on others can be a bit fraught. Especially one has not used a company before and one is transferring a large sum into their bank account. Our first transfer went very smoothly and gave me enormous confidence in Excel Currencies.

Dan Waterman has provided a first class personal service. Our second transaction was larger and again went very smoothly after some essential security checks. I wouldn't hesitate to recommend Excel Currencies. The bonus was that we gained an extra 1% in the transaction!” Peter Culpin 16 Dec 2020

 

“We have used Excel currencies for the last 2 years. Dealing with large amounts and small they are always honest, reliable and give a good exchange rate. We find their information emails very useful too. Keep up the good work Excel.”  - Andy 18 Dec 2020

 

“I love working with the team at Excel, they handle all of my transfers with speed, diligence and the utmost professionalism - regardless of the trade value! White glove, handheld service every time - thank you guys for making it so easy!” - Stacey Ferguson 28 Sep 2020

 

“So far the customer service that has given to me has been exceptional by Excel Currencies’s broker IAN DALY. I am buying a home in the USA and my money must first be exchanged from Euros to Dollars. He helped me open my account in minutes and everything is set for tomorrow to make the first transfer Of 30K euros.

It is in a bank’s financial interest to hold our money as long as possible but now with Excel Currencies top notch brokers who absolutely care about Locking-In the best exchange rate for the day, I Do Not feel any stress at all during this huge transaction of a major purchase. Thanks again IAN DALY.” Janet Caraci 2 June 2020

 

“We used Excel to transfer money to buy a house in Spain. When dealing with such a large sum, there are always concerns about entrusting others with it, but, with the help of Liam Kennedy, the process was very smooth. He was always available to help us.

The online system is an absolute breeze and is set up very easily without the need to provide paperwork by post; all proof of identification, address, funds etc is submitted online. We get instant market rates which save a significant sum compared to what we've ever experienced using traditional exchange systems. Especially in these volatile times for the markets, it's good to be able to keep a constant eye on what you'll get for your money.

With the help of a very simple portal, some vigilance and a constant eye on the political situation, we got a great rate. It's not an overstatement to say that it's worth thousands if you time things right. Because it's so easy and the rates so good, we'll continue to use Excel to top up our Spanish bank account with euros in future.” - Ian Battersby 3 December 2019

 

“Efficient & really helpful folk who explain euro transfers and different methods for buying currency/rates. Also provide helpful reports on the economy and how each week’s market events may affect currency. Used Excel for 5yrs and found the staff & process to be honest & reliable.”  - Helen Jones 28 Nov 2019

 

“I have been using Excel Currencies for almost a year now. Initially, I had signed up with another larger sized & renown company to use, but then was advised & recommended to use Excel Currencies. I am so pleased that I took the advice given.

Excel Currencies have provided me with an outstanding service, particularly Ian Daly, who has guided me most patiently through all of my transactions; without Ian I do not think I would have managed, not being a 'financial' type of person myself. Besides being patient, Ian has also accommodated my enquiries & requests outside of normal working hours, due to my current work. Many thanks to you Ian. I would thoroughly recommend anyone to use Excel Currencies.”  - Sonia Staple 29 Sep 2019

 

“Ian has always been a real help with our exchanges over the years. We continue to use Excel due to the service level they give. They always make that security call and always do what they say they will do. I would definatly recommend them to anyone who need to buy currency.” - Mark Wood 9 September 2019

 

“1st time we have ever used excel currencies. From start to finish have been great. It was a lot of money we needed and we saved just over £2000 compared to our bank here in the uk. We will be using again.”  - Carl 19 June 2019

 

“I have used Excel for about 10 years now for transfers of Euros to Spain. I always used to check with 2 other providers and Excel were always offering the best rate. That continues to be the case. Excel were also very helpful when I sold a property in Spain and need to repatriate some money. You can work online but there is always a friendly helpful human at the end of a phone line as well. I recommend Ian and his team very highly.” - John 23 May 2019

 

“Met Jamie at A Place in The Sun. He explained what services they offer. We have kept in touch regularly and Jamie has kept us updated on the market. When it came to transferring Pounds to Euros for the deposit, Jamie was the best price we could find and he assisted and talked us via the telephone, through the process.

The money was in our bank immediately. We then came to the completion of our property and yet again the best exchange rate was via Jamie. We did have two other large currency companies, whom could not compete or match with the rate Jamie gave us. 1st class company who we would recommend and offer the best exchange rates. Thank you for all your assistance Jamie.” - Lynn & Richard 27 Feb 2019

 

“Extremely impressed with the service. Customer service was 5 star, efficient, friendly, personable. Liam went out of his way to contact me even when he was out of the office. Explained the process very thoroughly and kept me regularly updated. Within 24 hours I had registered, locked in a competitive rate of exchange and made the financial transfer. Highly impressed. Thank you!” - Laurine Plume-Nocivelli 21 November 2018

 

“Very good company to work with, the FX platform is easy to use and the set up was pretty straightforward. Daniel Wood was my initial contact and he was very helpful and efficient in getting my account up and running.” - Jacqueline Foley 24 August 2018

 

“Absolutely fabulous 5* service. I was a very nervous first time house buyer in Spain and was apprehensive about foreign money transfers. I had no need to worry as I had the pleasure of having Jamie Brinkley from Excel Currencies as my Account Manager. He was absolutely brilliant all the way, in fact he deserves a medal! I would have no hesitation in recommending anybody to Excel Currencies. They have gone way beyond my expectations and l’m extremely grateful.” - Diane Briggs 10 March 2018

 

“I cannot rate Excel Currencies highly enough! They dealt with all the currency transfers for my wedding in Mykonos, which took a lot of time & stress of my wife & I & also saved us a fair amount of money. Karl, Michael & all the team were very professional, helpful & efficient. Making sure I was updated regularly & also making sure my payments were set up & transferred all in the same day! Thanks again Excel, & I look forward to using your services again.”  - Sam Pow 24 Jan 2018

 

“Excellent service provided by Jamie Brinkley from Excel Currencies to assist with the transfer of funds to purchase a property in Spain. We have been trying to buy a property for the past 6 months and Jamie has stuck with it throughout that time and kept in touch with no pressure. Jamie was always available to answer questions and kept us up to date with currency changes. It was nice to know that Jamie was personally responsible for our account and we did not have to speak to a different person each time or a call centre. Very professional service and would highly recommend.” - Scott Cummings 9 Jan 2018

 

“It’s always about trusting a company that you are sending large amounts of currency to. This company has been trusted twice now by myself and partner. For purchasing an apartment in 2012 and selling it in 2017. 10/10 for them.” - Joseph Downs 27 June 2017

 

“I’ve been dealing with Dan Waterman at Excel for a few months now and have found his advice service second to none he has helped with the purchase of our villa and I would recommend him for any advice re exchange in fact so much we are only using Dan for all of our transactions as it takes a long time to earn what we have but only a short time to lose it.”  - Glenn East 24 August 2017

 

“We have been transferring money to Spain on a monthly basis for over 10 years. The first 3 years was alternated between various exchange companies due to various levels of unsatisfactory service along with poor exchange rates. Ian Daly of Excel currencies was recommended to us by various friends around 7 years ago and since our first transaction we have never looked back or considered going elsewhere. Both Ian and Excel currencies provide a first class service on a monthly basis with ultra competitive exchange rates. We cannot recommend them highly enough.”  - Carl Balzer 10 April 2017

 

“I use Excel for transfers between UK /UAE/Spain/France/Andorra/South Africa. I have found the service offered by Excel to be excellent. Good exchange rates. Speedy. Contacts are professional but also personable. Totally hassle free.” - Mike Waddington 21 March 2017

 

 

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Governing Bodies and Registrations

Excel Currencies are a fully Authorised Payment Institution with the UK Financial Conduct Authority. ( Ref: 911228) and HM Revenue & Customs (MSB No: 12190705) as a Money Services Business. Excel Currencies ltd are also members of the UK Money Transfers Association (MTA) and the Association of International Property Professionals (AIPP).

Security of Funds

Excel Currencies ltd operate a Safeguarding Client Account System which protects all funds in these accounts against any liabilities that Excel Currencies ltd may have.

Excel Currencies Ltd, Enterprise House, 8 Essex Road, Dartford, Kent DA1 2AU

Registered in England and Wales, No. 05171054

Copyright © Excel Currencies Ltd 2021. All Rights Reserved.

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